Reclaim ECO R290 Heat Pump
SunCity Hot Water supplies, installs and services the Reclaim ECO R290 Heat Pump across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.
Reclaim Energy – Smart, Sustainable Hot Water for Australian Homes. Locally designed and Australian made, our Eco R290 Heat Pumps deliver up to 80% energy savings with quiet, efficient operation. Enjoy flexible control via the Reclaim Smart Life App, generous government rebates, and a 6-year warranty for peace of mind. Affordable, reliable, and built for our climate.

Key Features
Energy-Efficient & Environmentally Friendly
Up to 80% energy savings compared to conventional electric systems with ECO Mode for everyday efficiency and Uses natural R290 refrigerant – low GWP and future-proof
Smart & Flexible Control
SMART Control with multiple operational modes to manage energy use and costs and boost mode for worry-free hot water Flexible control via smart controller or Reclaim App, including PV optimisation. Holiday Mode reduces energy use while away
Quality & Peace of Mind
Designed for Australian conditions, this system operates quietly and efficiently, ensuring reliable performance. Australian-made and backed by a 6-year parts and labour warranty, it offers peace of mind for homeowners. Generous rebates are available, and 1300 support is provided 7 days a week. With 200L and 300L models available, installation is simple and adaptable to suit any home.
Available Models
Product Documents
Why Choose the Reclaim Eco R290 Heat Pump?

Smarter Energy Control
Take full control of your hot water system with multiple operating modes, flexible scheduling, and app connectivity. Whether you want everyday efficiency, a boost for high-demand periods, or reduced energy use while away, the Reclaim Smart Life App gives you complete flexibility. It’s designed to work seamlessly with solar PV systems for maximum savings.

Superior Efficiency & Sustainability
Using natural R290 refrigerant and advanced heat-pump technology, the Reclaim system delivers up to 80% energy savings compared to conventional electric systems. Its low environmental impact, high performance in cold conditions, and quiet operation make it a future-proof choice for sustainable Australian living.

Australian-Made Quality You Can Trust
Locally designed and manufactured, the Reclaim Eco R290 is built to withstand Australia’s harsh climate. With generous government rebates, 1300 support available every day of the year, easy plug-in installation, and a 6-year parts and labour warranty, you get long-lasting value and dependable performance.
Installation, Maintenance & Warranty
Installation
The Reclaim Eco R290 heat pump is designed for easy, stress-free setup. Smart control via the Reclaim Smart Life App or smart controller allows you to manage your hot water from anywhere, with multiple operating modes, scheduling options, and boost functions. The system adapts effortlessly to your lifestyle, whether you’re saving energy daily or ensuring hot water on demand.
Maintenance
Engineered for reliable, quiet performance in Australian conditions, the R290 heat pump requires minimal upkeep. Its durable components and efficient design ensure consistent operation, reducing the need for frequent maintenance while providing uninterrupted hot water.
Warranty
Locally designed and manufactured for Australian climates, the Reclaim Eco R290 comes with a 6-year parts and labour warranty. Coupled with seven-days-a-week support, it guarantees peace of mind and dependable performance. Additionally, you can take advantage of federal and state rebates, including STCs, VEECs, and ESCs, to make sustainable hot water more affordable.
Frequently Asked Questions
What sizes of the Reclaim Eco R290 Heat Pump are available?
The Reclaim Eco R290 Heat Pump comes in 200L and 300L models, making it a perfect fit for a wide range of Australian households. Its easy plug-in installation ensures a hassle-free setup for your home
How does the Reclaim Smart Life App work with the heat pump?
The Reclaim Smart Life App puts control at your fingertips. You can select multiple operating modes, set schedules, optimise performance, and even make the most of PV solar generation. Features include Eco Mode for everyday savings, Boost Mode for extra hot water, Holiday Mode for reduced energy use, and flexible control through the app or smart controller.
Are there any rebates or warranties available?
Yes! Installing a Reclaim Eco R290 Heat Pump may make you eligible for generous Federal and State Government rebates, including STCs, VEECs, and ESCs. From 1 July 2025, Victorians can receive up to $1,400 for locally made Reclaim products. The system also comes with a 6-year parts and labour warranty, giving you peace of mind and reliable, sustainable hot water for years to come.
What is a heat pump hot water system?
A heat pump hot water system uses electricity to move heat from the surrounding air into the water tank, rather than generating heat directly with an element. This makes it around three times more efficient than a conventional electric hot water system.
How does a heat pump hot water system work?
A fan draws in ambient air and a refrigerant cycle transfers that heat into the storage tank — much like a refrigerator running in reverse. It uses far less electricity than a standard electric system, especially in Queensland's warm climate.
Are heat pump hot water systems worth it?
For most Queensland homes, yes. Heat pumps use up to 70% less electricity than standard electric systems, qualify for government STC rebates, and pair well with solar — so the higher upfront cost is usually recovered through lower power bills.
How long do heat pump hot water systems last?
A quality heat pump hot water system typically lasts around 10–15 years with regular servicing, and the tank is usually covered by a manufacturer warranty.
Are there rebates for heat pump hot water systems?
Yes. Small-scale Technology Certificates (STCs) reduce the upfront cost of an eligible heat pump hot water system, and SunCity Hot Water handles the rebate paperwork for you.
How much does a new hot water system cost?
The cost of a new hot water system depends on the type and size. Electric storage systems are the most affordable upfront, while heat pump and solar systems cost more but save on running costs and may qualify for rebates. Call SunCity Hot Water on 1300 728 122 for an all-inclusive supplied-and-installed quote on the Reclaim ECO R290 Heat Pump.
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