SunCity Hot Water

Reclaim CO2 WIFI Heat Pump

SunCity Hot Water supplies, installs and services the Reclaim CO2 WIFI Heat Pump across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.

Reclaim Energy CO2 Wi-Fi Heat Pump – Smart, Flexible Hot Water for Australian Homes. Control your system from anywhere with the Reclaim App or Wi-Fi controller, enjoy energy savings with 8 operational modes, holiday and boost functions, and real-time usage monitoring. Backed by a 10-year controller warranty and 1300 support 7 days a week.

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Reclaim CO2 WIFI Heat Pump
The Details

Key Features

Smart Control & Flexible Operation

Take full control of your hot water with SMART CONTROL, featuring 8 operational modes to manage energy costs and consumption. The ONE-SHOT BOOST ensures worry-free hot water when you need it, while HOLIDAY MODE minimises energy usage during your absence. ULTIMATE FLEXIBILITY is provided through multiple timer and temperature controls, allowing you to tailor your system to your lifestyle.

Advanced Monitoring & Connectivity

Stay informed with FINGERTIP MONITORING, offering real-time usage and consumption reports, including weekly trends for tank temperature, ambient temperature, and power usage (kW and Amps). SMART TECHNOLOGY combines an independent controller and the Reclaim User App, while REMOTE CONTROL allows seamless integration with your PV or home management system. Free Reclaim Energy App is available on iOS and Android for easy mobile access.

Support & Peace of Mind

Enjoy complete reassurance with 1300 SUPPORT available 7 days a week, 365 days a year. ERROR REPORTING instantly notifies both the user and Reclaim’s tech team of any issues. The system is backed by a 10-year controller warranty, and user-friendly guides and videos help you get to know your Reclaim controller quickly and easily.

Available Models

195 Litre246 Litre

Product Documents

Why Choose It

Why Choose the HP Plus Heat Pump?

Smart Energy Control

Take control of your hot water usage with 8 operational modes, ONE-SHOT BOOST, and HOLIDAY settings. Optimise energy consumption while maintaining worry-free hot water for your household.

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Ultimate Flexibility

Multiple timers, temperature control, and independent smart controller options allow you to customise operation to suit your lifestyle and household needs.

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Fingertip Monitoring

Track real-time tank and ambient temperatures, power usage, and weekly trends through the Reclaim Energy App. Stay informed and adjust settings from anywhere, at any time.

Peace of Mind

Installation, Maintenance & Warranty

Installation

The CO₂ Wi-Fi Heat Pump is designed for effortless setup and seamless integration. Easily connect to solar PV or home management systems to optimise energy use and reduce electricity costs. Multiple timers, temperature controls, and independent smart controller options allow you to tailor the system to your household needs from the start.

Maintenance

Monitor your hot water system with ease using the Reclaim Energy App. Track real-time tank and ambient temperatures, power usage, and weekly trends, while receiving instant error notifications. Minimal upkeep is needed thanks to the system’s reliable, durable design and smart technology that ensures worry-free operation

Warranty

Enjoy peace of mind with a 10-year controller warranty and seven-days-a-week support. The CO₂ Wi-Fi Heat Pump combines smart technology, user-friendly controls, and local support to deliver long-term reliability and confidence in your hot water system.

FAQs

Frequently Asked Questions

What is the Wi-Fi controller upgrade for the CO2 Heat Pump?

The optional Wi-Fi controller allows you to manage your heat pump remotely via the Reclaim Energy App. You can monitor tank temperature, ambient temperature, and power usage in real time, while also controlling timers and operating modes to optimise energy savings.

What smart features does the CO2 Wi-Fi Heat Pump offer?

The system includes 8 operational modes, One-Shot Boost for extra hot water, and Holiday Mode to reduce energy usage while you’re away. Multiple timers and temperature controls give you complete flexibility, and the system integrates seamlessly with your PV or home management system.

What support and warranty come with the CO2 Wi-Fi Heat Pump?

Reclaim Energy provides 7-day-a-week support, 365 days a year, along with instant error notifications for peace of mind. The Wi-Fi controller comes with a 10-year warranty, ensuring reliable operation and long-term protection for your investment.

What is a heat pump hot water system?

A heat pump hot water system uses electricity to move heat from the surrounding air into the water tank, rather than generating heat directly with an element. This makes it around three times more efficient than a conventional electric hot water system.

How does a heat pump hot water system work?

A fan draws in ambient air and a refrigerant cycle transfers that heat into the storage tank — much like a refrigerator running in reverse. It uses far less electricity than a standard electric system, especially in Queensland's warm climate.

Are heat pump hot water systems worth it?

For most Queensland homes, yes. Heat pumps use up to 70% less electricity than standard electric systems, qualify for government STC rebates, and pair well with solar — so the higher upfront cost is usually recovered through lower power bills.

How long do heat pump hot water systems last?

A quality heat pump hot water system typically lasts around 10–15 years with regular servicing, and the tank is usually covered by a manufacturer warranty.

Are there rebates for heat pump hot water systems?

Yes. Small-scale Technology Certificates (STCs) reduce the upfront cost of an eligible heat pump hot water system, and SunCity Hot Water handles the rebate paperwork for you.

How much does a new hot water system cost?

The cost of a new hot water system depends on the type and size. Electric storage systems are the most affordable upfront, while heat pump and solar systems cost more but save on running costs and may qualify for rebates. Call SunCity Hot Water on 1300 728 122 for an all-inclusive supplied-and-installed quote on the Reclaim CO2 WIFI Heat Pump.

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