Reclaim CO2 Heat Pump
SunCity Hot Water supplies, installs and services the Reclaim CO2 Heat Pump across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.
Reclaim Energy & Panasonic Heat Pump – Trusted Brands, Smart Hot Water for Australian Homes. Combining Panasonic’s advanced compressor technology with Reclaim Energy’s innovative system design, enjoy up to 80% energy savings, flexible smart control, and seamless integration with your PV/Home Management System. Backed by 7-year warranty and 1300 support 7 days a week.

Key Features
Energy Savings
With Reclaim Energy’s heat pump hot water system, households can save up to 80% on their hot water bills. The system achieves this by using less energy while delivering a higher thermal output compared to conventional electric or gas water heaters, making it both cost-effective and energy-efficient.
Innovative Technology
Reclaim Energy’s heat pumps incorporate industry-leading technology, offering a superior hot water solution from both an environmental and energy consumption perspective. The advanced design ensures that you benefit from smarter, more sustainable hot water heating for your home.
Experience & Reliability
Backed by over 20 years of Panasonic experience and more than 2 million units sold in Japan, this system delivers trusted quality and performance. Panasonic’s heat pumps and air conditioners are engineered for long-lasting reliability, and with a 7-year warranty, Reclaim & Panasonic provide peace of mind for years to come.
Available Models
Product Documents
Why Choose the HP Plus Heat Pump?

Exceptional Energy Savings
Save up to 80% on your hot water bills thanks to high thermal output and energy-efficient design, reducing electricity consumption compared to traditional electric or gas systems.

Advanced Technology
Combining Reclaim Energy’s innovative system with Panasonic’s industry-leading compressor technology, this heat pump delivers superior performance, efficiency, and environmental benefits.

Trusted Quality & Experience
With over 2 million units sold in Japan and more than 20 years of experience, Panasonic ensures a reliable product built to last, giving confidence in long-term performance.
Installation, Maintenance & Warranty
Installation

The Reclaim Energy heat pump combines smart control and flexibility for a seamless setup. Multiple operational modes, timer and temperature controls, ONE-SHOT BOOST, and app or controller integration allow you to customise your hot water usage from day one. Integration with solar PV and home management systems makes energy optimisation effortless.
Maintenance
Built with Panasonic’s industry-leading compressor technology and Reclaim Energy’s innovative design, this heat pump ensures reliable, low-maintenance operation. Its durable components and intelligent system monitoring provide consistent performance while reducing energy consumption and household electricity costs.
Warranty

Enjoy peace of mind with a 7-year heat pump and controller warranty, backed by seven-days-a-week support. Trusted globally, with over 2 million units sold in Japan and more than 20 years of experience, Reclaim Energy and Panasonic offer long-term reliability, exceptional service, and confidence in your hot water system.
Frequently Asked Questions
How much can I save on my energy bills with this heat pump?
The Reclaim Energy heat pump can save up to 80% on your hot water bills thanks to its high thermal output and energy-efficient design, significantly reducing electricity consumption compared to traditional electric or gas systems.
What makes the Reclaim Energy & Panasonic Heat Pump different?
This is the first partnership of its kind in Australia, combining Reclaim Energy’s innovative hot water system design with Panasonic’s industry-leading compressor technology. The result is a highly efficient, reliable, and environmentally friendly heat pump that delivers exceptional performance for Australian homes.
What support and warranty are provided?
The system comes with a 7-year warranty on both the heat pump and controller, and Reclaim Energy provides support 7 days a week, 365 days a year. With Panasonic’s 20+ years of experience and over 2 million units sold in Japan, you can rely on long-term quality and peace of mind.
What is a heat pump hot water system?
A heat pump hot water system uses electricity to move heat from the surrounding air into the water tank, rather than generating heat directly with an element. This makes it around three times more efficient than a conventional electric hot water system.
How does a heat pump hot water system work?
A fan draws in ambient air and a refrigerant cycle transfers that heat into the storage tank — much like a refrigerator running in reverse. It uses far less electricity than a standard electric system, especially in Queensland's warm climate.
Are heat pump hot water systems worth it?
For most Queensland homes, yes. Heat pumps use up to 70% less electricity than standard electric systems, qualify for government STC rebates, and pair well with solar — so the higher upfront cost is usually recovered through lower power bills.
How long do heat pump hot water systems last?
A quality heat pump hot water system typically lasts around 10–15 years with regular servicing, and the tank is usually covered by a manufacturer warranty.
Are there rebates for heat pump hot water systems?
Yes. Small-scale Technology Certificates (STCs) reduce the upfront cost of an eligible heat pump hot water system, and SunCity Hot Water handles the rebate paperwork for you.
How much does a new hot water system cost?
The cost of a new hot water system depends on the type and size. Electric storage systems are the most affordable upfront, while heat pump and solar systems cost more but save on running costs and may qualify for rebates. Call SunCity Hot Water on 1300 728 122 for an all-inclusive supplied-and-installed quote on the Reclaim CO2 Heat Pump.
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